Member News Releases
FOR IMMEDIATE RELEASE:
May 20, 2008
Sherman Health Posts Quality Measures Online
Recognizing that patients and their families have many options when choosing a health care provider, Sherman Health now offers its quality measures on its website, at www.ShermanHealth.com/Quality. Sherman is one of the few health systems in the region to disclose this important information to the public.
“By providing our quality measures online, we are arming consumers with information they can use to make an informed decision on where to receive the best care,” says Rick Floyd, President & CEO, Sherman Health. “It also keeps us accountable to the community we serve by making us committed to providing patients and their families with excellent care, always.”
On the Sherman Health website, consumers can use a quality comparison tool to see how Sherman performs against both state and national benchmarks and to gauge how effectively and safely Sherman is providing care. More specifically, the quality comparison tool will give consumers an overview of how often Sherman delivers best practice care and follows guidelines for the following:
• Infection control
• Hospital Consumer Assessment of Healthcare (HCAHPS)
• Patient safety
• Patient satisfaction
• Heart attack care
• Heart failure care
• Pneumonia care
• Surgical care
These measures are reported because research has found these are the most prevalent diseases/risks in patients. Many federal, state, and regulatory agencies also monitor these measures.
On its website, Sherman will include both positive measures and measures that show a need for improvement. The quality data and feedback received from patients helps Sherman develop positive changes in processes and patient care. For more information, please contact Michelle Howe, Marketing Specialist, Sherman Health, 847-429-8427, michelle.howe@shermanhospital.org.
About Sherman Health
Sherman Health is a not-for-profit, community-governed health care system dedicated to its mission: to make a positive difference through outstanding health care and service- every life, every moment, every day. Located in Elgin, Ill., Sherman Hospital was the first community hospital in Illinois to perform open-heart surgery and continues to lead the way in cardiac care for the region. Other hospital services include emergency care, a diabetes center, cancer care, orthopedic care, and a birthing center with a neonatal intensive care nursery. Each year, Sherman delivers nearly 3,000 babies, the most in the region.
Construction is currently underway for a new Sherman Hospital at Randall and Big Timber roads in Elgin. Sherman broke ground on the 255-bed facility, with all private rooms, in June 2006 and expects construction to be completed in late 2009. To learn more about the new hospital, plans for the current hospital, and to watch our progress, please visit www.thefutureofsherman.com.
Sherman Health also provides convenient, quality healthcare services at Sherman Family HealthCare immediate care centers in Algonquin, Crystal Lake, Elgin, and South Elgin. For more information, please visit www.shermanhealth.com,
www.shermanheartcenter.com, or call 800-397-9000.